Kitchen utensils Dr. Oetker Dr. Oetker

Prompt shipping and expert packing

We offer a broad range of shipping options due to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff is highly skilled and will pack your products according to our precise and accurate specifications. Before shipping, all goods are thoroughly inspected and safely secured. We deliver to thousands of clients each day across multiple countries. Our dedication to becoming the biggest online retailer in the world is shown by this. Both Europe as well as the USA have warehouses and distribution centers.

Note: Orders with multiple items will have a distinct processing period for each item.

Before shipping, all ordered products will be thoroughly inspected. The majority of orders will be shipped within 48 hours. Expected delivery times are between 3-7 days.

Returns

The inventory is always changing, and cannot be fully controlled by us because of the involvement of several entities, including the factory as well as our warehouse. The stock can change at any time. It is possible that you will not receive your purchase after it has been placed.

Our policy is valid for 30 days. If you don't receive the product within 30 days, we are unable to offer the option of a refund or exchange.

In order for your item to be returned, it must be unopened and in the same condition as when you received it in. It should also be in the original package.